Posted: 24 Nov 2021
RESPONSIBILITIESWithin delegated authority from the SRSG and in close consultation with the DSRSG and the DSRSG/RC/HC, the CoS will be responsible for the following duties:
• Ensure the effective direction and integrated management of all the mission’s activities in line with the strategic vision of the SRSG;
• Oversees the internal management of the mission on behalf of the SRSG including the development of, advice on and promotion of policies on management issues, including risk management;
• Facilitates the translation of policy intent and high-level direction of mission leadership into viable tasks and works with components to ensure their effective implementation.
• Directs and oversees core integrated processes and mechanisms that enable the integrated delivery of the mission’s mandate, including programme management, reform/change management, information management and crisis management.
• Oversees the coordination of and support to Field Offices, ensuring the implementation of a well-articulated policy for the reporting and management of substantive staff within Field Offices, and regular meetings between heads of Field Offices and Mission Headquarters.
• Oversees the activities of all entities located in the Office of the Chief of Staff or the Office of the SRSG, as appropriate.
• Serves as the focal point in the Office of the SRSG for all sensitive personnel and management issues, as well as for contacts with the Office of Internal Oversight Services and the Resident Auditor.
• Serves as interface between the Office of SRSG and the Division of Mission Support on all personnel matters and oversees the recruitment of senior mission management appointments.
• Ensures a clear understanding between substantive priorities and support capacities in coordination with Director of Mission Support, ensuring an efficient result-based budget process, including alignment with strategic and operational plans and adequate provisions to meet resource requirement.
• Periodically review, with Senior Leadership, the delivery of component workplans and related assumptions.
Planning and budgeting
• Oversees Mission-wide planning processes, ensuring coherence is maintained between mandated tasks, component plans/concepts of operations and, where appropriate, United Nations-system-wide integrated planning processes (such as Integrated Strategic Frameworks), as required by policies, guidelines and best practices on planning, in particular the Integrated Mission Planning Process (IMPP) and risk management, and incorporates mandated cross-cutting issues, such as gender mainstreaming; and, supervises and provides managerial guidance to mission planning staff to this effect.
• Ensures the proper conduct of processes critical to the delivery of mandate implementation, particularly strategic planning, policy coordination and senior level decision-making.
• The CoS also ensures a clear understanding between substantive priorities and support capacities; and, liaises with all components to advise and ensure the use of best methods for achieving the objectives and priorities of the operation/mission.
• Facilitates the translation of policy intent and high-level direction by leadership of the operation/mission into viable work plans and works with components to ensure the implementation of those work plans.
• In coordination with the Director/Chief Mission Support, ensures an integrated approach to the results-based budget process, including alignment with strategic and operational plans and adequate provisions to meet resource requirements, and oversees the process as it relates to substantive mission components.
• Periodically reviews, with the mission leadership team, the delivery of component work plans, identifying necessary adjustments to mission plans and/or revised assumptions, as appropriate.
• May introduce new approaches in operational planning to ensure the smooth delivery of mission mandate.
• Provides guidance on United Nations policies and procedures.
• Coordinates the development and implementation of cross-cutting and management policies among the various components of the Mission and liaises with the United Nations Country Team on the same, when required, and in coordination with the Deputy SRSG/HC/RC, as appropriate.
• Ensures that advice and information on cross-cutting issues is coordinated with all relevant components of the Mission prior to submission to the SRSG.
Reporting, communications and information management
• Ensure effective functioning of coherent communications structures and systems and serves as the focal point for communication with United Nations Headquarters in New York.
• Oversees mission-wide, integrated procedures and systems for information analysis and management, including Intra-mission information sharing, reporting requirements, security classification, records management and publication of Intranet content.
• Oversees the establishment and proper functioning of Integrated Information Hubs/ Joint Operations Centers, /Crisis Management Centers, Joint Integrated Analysis Teams, Joint Planning Unit, Translation Unit, as well as Regional Offices.
• Oversees the implementation of knowledge management approaches throughout the mission, such as handover notes, after-action reviews and end-of-assignment reports.
• In close consultation with the SRSG and Director/Chief Mission Support, facilitates discussions between the mission and national government on issues related to mission’s functions.
• Advises the SRSG on protocol matters and supervises and provides guidance on the preparation and coordination of official visits.
COMPETENCIESProfessionalism: Demonstrated ability to: provide advice in a broad range of strategic, policy, management and administrative issues to senior leadership and management; lead integrated processes; and, ensure the timely delivery of a programme of work. Track record of team building, problem solving and continuous organizational improvement for effective programme delivery. Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits inputs by genuinely valuing others’ ideas and expertise; is willing to learn from others, places team agenda before personal agenda, supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position, Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Planning and Organising: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments; adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently.
Building Trust: Provides an environment in which others can talk and act without fear of repercussion; Manages in a deliberate and predictable way; Operates with transparency; has no hidden agenda; Places confidence in colleagues, staff members and clients; Gives proper credit to others; Follows through on agreed upon actions; Treats sensitive or confidential information appropriately.
Judgement/Decision-making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; Gathers relevant information before making a decision; Considers positive and negative impact on others and on the Organization; Proposes a course of action or makes a recommendation based on all available information; Checks assumptions against facts; Determines that the actions proposed will satisfy the expressed and underlying needs for the decision; Makes tough decisions when necessary.
EDUCATIONAdvanced university degree (Master’s degree or equivalent) in one of the following disciplines: international relations, political science, business administration, public administration, management, law, or military studies. A first level university degree with a relevant combination of academic qualifications and two additional years of relevant experience may be accepted in lieu of the advanced university degree.
WORK EXPERIENCEA minimum of 15 years of progressively responsible experience in such areas as: political, social, civil, military or legal affairs, public or business administration, or management is required.
Proven track record of leadership and management in multicultural settings, including coordination of interdisciplinary teams is desirable.
Experience serving in a senior advisory or managerial capacity at United Nations Headquarters or in a United Nations field operation is desirable.
Experience serving in a hardship duty station with a high level of insecurity is highly desirable.
Experience in inter-agency strategic and operational planning and analysis is desirable.
LANGUAGESEnglish and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required.
ASSESSMENTEvaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
SPECIAL NOTICE• This position is temporarily available until 31 January 2023. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment.
• While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.
• Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station.
• This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15.
• Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.
• Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as “retirement.” Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.
UNITED NATIONS CONSIDERATIONSAccording to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
NO FEETHE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.